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Travel Managers Office Hours: Addressing the Impact of COVID-19 on Our Travel Programs

Wondering what other corporate travel managers are seeing and doing in these confusing times? View a candid conversation with fellow travel managers on the front line and moderated by Chad Costa from Traxo. 

 

In this webinar, we discuss:

  • How their travel programs have been impacted
  • What they have done to adjust
  • What they are planning going forward

We have also published a summary of the audience Q&A.

Panelists for the event included:

Suzanne
Suzanne Boyan
Travel Operations Manager
ZS Associates
2019 BTN Corporate Travel Manager of the Year

Michelle
Michelle Grant
Travel Administration Manager
Ritchie Bros. Auctioneers

Caroline
Caroline Popescu
Corporate Travel Professional

We know no one has fully figured out what to do next. During this webinar, we hope to join together as a community and discuss common challenges and, hopefully, solutions.

NEXT

Webinars

Why is Managed Travel Risky Business? [Webinar]

Our expert panel will uncover the state of affairs as it relates to travel risk management with an emphasis on how Travel Managers can understand the complexities of risk in managed travel to ensure the long-term viability of managed travel. As the industry tilts forward towards a decentralization of the traditional pillars of managed travel, how

Webinars

Understanding NDC and Its Impact on Corporate Travel [Webinar]

New Distribution Capability (NDC) has been a topic of conversation in our industry for over a decade, yet recent studies show about 10% of “travel agent sales are coming from NDC interfaces.” Until recently, 95% of NDC indirect sales are for leisure travel. That’s 1 in every 200 bookings being made with NDC technology for business travel. However,

Webinars

Using ISO 31030 to Tackle Travel Risk Management [Webinar]

Travel risk management standard ISO 31030 has been around for a year. In this webinar, we partnered with Global Secure Accreditation to see how the ISO 31030 guidelines are being used by real businesses like PwC to tackle today’s most crucial travel risk management concerns. Watch the discussion we shared with industry leaders specialized in

Webinars

Traxo and International SOS — Are You Ready for ISO 31030?

Recently, leaders from Global Secure Accreditation (GSA), International SOS, Traxo, and ZS Associates, came together to discuss ISO 31030—a first-of-its-kind travel risk management security standard. All participating organizations regard ISO 31030 as the next step in ensuring exceptional duty of care for business travelers worldwide.

Our Webinar

Webinars

Solving the Data Puzzle with Grasp and Traxo

For Travel Programs, data exists everywhere, in different formats and systems. Unfortunately, up to 40% of that data falls outside the traditional booking channels, making it invisible to travel managers. This has become a massive problem for end-to-end travel management and proper duty of care. During the "Solving the Data Puzzle Webinar with

Webinars

Travel Managers Office Hours: Effective RFPs & Hotel Spend Management

In the August 2021 edition of Traxo's Travel Managers Office Hours webinar series, executives from BTP Automation and an experienced Sabre travel manager joined Traxo to discuss crafting hotel RFPs quickly and optimizing hotel program spend. 

Our Webinar Panelists:

Webinars

Travel Managers Office Hours: Town Hall March 2021

On March 30th, 2021, we hosted our second town hall during the Traxo Travel Managers Office Hours webinar series. This webinar was open to all travel industry professionals, including travel buyers, suppliers, and TMCs. More than 150 travel professionals joined the session to ask questions, share their experiences and connect with industry peers.

Webinars

Travel Managers Office Hours: Uncovering Value in Travel Leakage

In this edition of Traxo's Travel Managers Office Hours webinar series, we brought together three experts from travel industry areas to discuss the hidden value of travel leakage, from savings opportunities to enhanced traveler satisfaction. 

Business Travel Leakage Webinar Panelists:

  • Jennifer Steinke, Global Travel Manager, PPD
  • Greeley Koch, VP

Webinars

Travel Managers Office Hours: What's Next for Program Compliance?

As we approach 2021, it's critical to think strategically about travel program compliance and put a plan in place that safeguards your program. On December 8th, Traxo brought together three experienced travel managers to discuss what's next for program compliance.

Travel Program Compliance Webinar Panelists:

  • Suzanne Boyan, ZS Associates (2019

Webinars

Travel Managers Office Hours: Managing Travel Program Changes

Due to the COVID-19 pandemic, the business travel industry experienced a massive amount of disruption in 2020. This disruption created the necessity for several travel program changes, from urgent adjustments in how companies address duty of care to policy changes enforcing greater program compliance. On October 27th, Traxo brought together three

Webinars

(ICF-hosted Webinar) Return to Travel: The Digital Divide

On October 15, 2020, ICF hosted a webinar about the return to travel after COVID-19 and the role of technology in managing this restart successfully. The webinar was hosted by ICF’s senior travel manager, Carmen Smith, with three travel data experts as panelists, including Traxo's Chief Product Officer, Matt Griffin.

The Webinar Panelists:

Dave

Webinars

Travel Managers Office Hours: Town Hall

On September 29th, we hosted our first town hall during the Traxo Travel Managers Office Hours webinar series. This webinar was only open to travel buyers to facilitate an open conversation regarding the countless hurdles travel managers now face, from traveler safety to expense reporting and what to do about unused tickets.

Roughly 100 travel

Webinars

Are you Data Ready for Duty of Care? Talk from BTN Risk Summit

Business Travel News and Hospitality Lawyer hosted the Global Travel Risk Summit on July 29th, 2020. During the virtual event, Traxo's Chief Product Officer, Matt Griffin, shared insight on how businesses can become "Data Ready for Duty of Care." This means aggregating and applying every data point required to create a responsible and transparent

Webinars

Travel Managers Office Hours: What We've Learned

Over the last several months, everyone in the travel industry has had to adapt to the daily changes brought forth by the COVID-19 pandemic. In Traxo's Travel Managers Office Hours webinar for August, we caught up with three industry-leading travel managers to discuss what they've learned while managing corporate travel during a global health

Webinars

Travel Managers Office Hours: Stages of Recovery

Supplier Perspectives on Corporate Travel Recovery

As companies gradually restart business trips and the gears begin to turn again for airlines, hotels, and ground transportation suppliers, the world of business travel will look quite different for everyone.

Buyers have a host of considerations to address before they can re-open their travel

Webinars

Travel Managers Office Hours: Ask The Experts

Wondering what industry experts are saying about the future of corporate travel and what to consider when adapting and evolving your travel program?

View a candid conversation with three strategic, innovative thought leaders in corporate travel, moderated by Chad Costa from Traxo.

In this webinar, we discuss:

  • How to approach and develop new

Webinars

Travel Managers Office Hours: Managing Travel Program Changes

Due to the COVID-19 pandemic, the business travel industry experienced a massive amount of disruption in 2020. This disruption created the necessity for several travel program changes, from urgent adjustments in how companies address duty of care to policy changes enforcing greater program compliance. On October 27th, Traxo brought together three

Whitepapers

Consolidated Supplier Resources for Covid-19 and Corporate Traveler Health

Last Updated: August 25, 2020

Many suppliers are enhancing their existing cleaning procedures and adding new protocols in order to provide better and safer experiences for travelers. The following information should help corporations to keep up with these updates.

Airlines

Webinars

Are you Data Ready for Duty of Care? Talk from BTN Risk Summit

Business Travel News and Hospitality Lawyer hosted the Global Travel Risk Summit on July 29th, 2020. During the virtual event, Traxo's Chief Product Officer, Matt Griffin, shared insight on how businesses can become "Data Ready for Duty of Care." This means aggregating and applying every data point required to create a responsible and transparent

Webinars

Travel Managers Office Hours: What We've Learned

Over the last several months, everyone in the travel industry has had to adapt to the daily changes brought forth by the COVID-19 pandemic. In Traxo's Travel Managers Office Hours webinar for August, we caught up with three industry-leading travel managers to discuss what they've learned while managing corporate travel during a global health

Webinars

Travel Managers Office Hours: Stages of Recovery

Supplier Perspectives on Corporate Travel Recovery

As companies gradually restart business trips and the gears begin to turn again for airlines, hotels, and ground transportation suppliers, the world of business travel will look quite different for everyone.

Buyers have a host of considerations to address before they can re-open their travel

Webinars

Travel Managers Office Hours: Ask The Experts

Wondering what industry experts are saying about the future of corporate travel and what to consider when adapting and evolving your travel program?

View a candid conversation with three strategic, innovative thought leaders in corporate travel, moderated by Chad Costa from Traxo.

In this webinar, we discuss:

  • How to approach and develop new

Whitepapers

Consolidated Supplier Resources for Covid-19 and Corporate Traveler Health

Last Updated: August 25, 2020

Many suppliers are enhancing their existing cleaning procedures and adding new protocols in order to provide better and safer experiences for travelers. The following information should help corporations to keep up with these updates.

Airlines

Webinars

Travel Managers Office Hours: What We've Learned

Over the last several months, everyone in the travel industry has had to adapt to the daily changes brought forth by the COVID-19 pandemic. In Traxo's Travel Managers Office Hours webinar for August, we caught up with three industry-leading travel managers to discuss what they've learned while managing corporate travel during a global health

Webinars

Travel Managers Office Hours: Stages of Recovery

Supplier Perspectives on Corporate Travel Recovery

As companies gradually restart business trips and the gears begin to turn again for airlines, hotels, and ground transportation suppliers, the world of business travel will look quite different for everyone.

Buyers have a host of considerations to address before they can re-open their travel

Ebooks

Corporate Travel: The Four Stages of Post-Pandemic Recovery

How to prepare for what's coming next

The COVID-19 pandemic has dealt a massive blow to the corporate travel ecosystem and there is still a long road ahead.

Our conversations with leading risk management experts and travel management executives indicate the industry will transition through four distinct phases of recovery:

  1. Triage
  2. Taking Stock

Webinars

Travel Managers Office Hours: Ask The Experts

Wondering what industry experts are saying about the future of corporate travel and what to consider when adapting and evolving your travel program?

View a candid conversation with three strategic, innovative thought leaders in corporate travel, moderated by Chad Costa from Traxo.

In this webinar, we discuss:

  • How to approach and develop new

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